I know that there have been a number of discussions about CRM solutions for our  profession, so I thought I would share our experience about our technology vendor  BIZBROKERCRM (www.bizbrokercrm.com) which we have been using for several months.  The toolset fits our daily business requirements plus many other capabilities that we will master and learn in the coming months as it is very robust and the implementation from our other solution was straightforward and met our expectations.  Unlike others, you actually own your own configuration and data and there are no restrictions on keeping all if you chose to use another host further down the line.  The company was also named to MeetAdvisor’s “Top 5 Companies that Understand Innovation is the Future” list due to appear in Inc. magazine.–Noall Knighton, President